HubSpot Answers Six of the Most Common Social Media Marketing Questions

Having a social media presence for your company is a given. However, once you establish that presence, getting people to notice it is an entirely different matter. That’s why Magdalena Georgieva, writing for hubspot.com, recently discussed Dan Zarella’s excellent presentation, “The Science of Social Media.” In her article “Answered: 6 Frequent Questions about Social Media Marketing,” she says that a recent appearance by Zarella inspired some very thought provoking questions:

1. When you put up a company Facebook page, how do you get somebody to “like” you? You can accomplish this by creating some form of positive interaction. One good example is creating a new tab on your Facebook page that offers something free and compelling to anyone who “likes” you. Contests for people who “like” you work well , too.

2. Can social media be anti-social? Non-social? Too social? You can certainly be anti-social by appearing rude or obnoxious, as well as non-social by not developing long-term relationships . Too social? As long as what you’re doing doesn’t overhype itself and come off as spam, it’s not easy to be too social in social media.

3. What tools should be used to track specific social media metrics? Zarella recommends the paid tools Trendrr and Radian6. Georgieva recommends Hubspot’s own social media monitoring platform and marketing automation software. She also mentions Twitter Grader as a quick, free way to evaluate your current social media influence.

4. Should the company have a landing page tab on Facebook? Most certainly. It’s a perfect way to use a call to action that doesn’t look overbearing.

5. What’s the best way to engage influencers? Influencers are those people and online connections most likely to get excited about your product or brand, who will then spread the word to their friends, etc.Sometimes simply paying attention to influencers is enough to get them talking. This can be done via direct contact or even mentioning them by name in a blog entry.

6. How do you stay personable on line without tweeting about yourself? Talk instead about things that interest you. Point out interesting articles and links that you can discuss online.